PRIVACY POLICY

Last Updated and Effective Date: February 3, 2025

All Star Healthcare Solutions^®, including its affiliates and subsidiaries (“we” or “us”), is committed to ensuring that your privacy is protected.  This Privacy Policy describes how we collect, use, disclose, and process your Personal Information (“you” and “your”), as well as rights that you may have regarding that information.  By using our website or services, you give us permission to collect, use, disclose, and process your Personal Information as described in this Privacy Policy.  We reserve the right to change this Privacy Policy at any time.  If we change our Privacy Policy, we will post an updated version on this website.  Please check back periodically to see if our Privacy Policy has been updated.  Updates to the Privacy Policy will be referenced by the “Last Updated and Effective Date” date shown above.  By using our site, you signify your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our site.  Your continued use of the site constitutes your acceptance of the Privacy Policy.

1. Definitions.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household. “Personal Information” does not include: (a) publicly available information or lawfully obtained, truthful information that is a matter of public concern; or (b) information that is deidentified or aggregate information.

“Sensitive Personal Information” means Personal Information that reveals information such as: (a) social security, driver’s license, state identification card, or passport number; (b) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (c) precise geolocation; (d) racial or ethnic origin, religious or philosophical beliefs, or union membership; (e) the contents of an mail, email, and text messages unless we are the intended recipient of the communication; (f) genetic data; (g) information about a known child; (h) biometric information for the purpose of uniquely identifying an individual; (i) mental health, physical health and pregnancy; (j) sex life or sexual orientation, including status as a trans or non-binary individual; and (k) status as a crime victim.  Sensitive Personal Information that is publicly available is not considered Sensitive Personal Information or Personal Information.

Please note that various jurisdictions may use different terms.  For example, some jurisdictions use the terms “personal data” or “sensitive personal data”.  Moreover, some jurisdictions do not consider some of the Personal Information listed in the Sensitive Personal Information definition above as Sensitive Personal Information.

2. Information We Collect, the Categories of Source of Collection and the Purpose for Collection.

Set forth below are the categories of Personal Information we collect and have collected in the preceding 12 months, the categories of sources from which the Personal Information was collected and the business or commercial purpose for such collection.  Please note that we may not collect all of the information referenced below regarding you and we may not use your Personal Information for all purposes set forth in this Privacy Policy.

* See the section entitled Cookies below.

We may require other information for tracking or verifying compliance with our policies, abiding by federal, state, and local laws and for editorial and feedback solicitation purposes.

In addition, from time to time, we may use your Personal Information for new, unanticipated uses, such as notification of new services, announcements, and general communications. If our information practices materially change at some time in the future, we will post such change to the site before we use your data for these new purposes. If you are concerned about how your information is used, please periodically check this privacy policy.

We may also use your Personal Information for other purposes allowed by law, such as:

• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
• Performing services on behalf of other entities;
• Undertaking internal research for technological development and demonstration; and
• Undertaking activities to improve, upgrade, enhance, or verify or maintain the quality or safety of our services or equipment.

We only use Sensitive Personal Information for purposes disclosed herein.  We do not use or disclose Sensitive Personal Information for purposes other than those specified herein.

We are in possession of de-identified data.  We commit to maintain and use such data without attempting to re-identify the data. 

3. Cookies and Tracking Technologies.

Aside from any information you may actively disclose to us, there is other, less obvious, information, which we might obtain from you. We may use such information for internal purposes, such as to improve the content of our web pages and/or to customize the layout of our pages for each individual according to their preferences. In addition, we may track your account history regarding your participation on the website. Our system also automatically collects information about the areas visitors frequent on our website. We use this aggregate information to understand how our members as a group use the services we provide so that we can improve our website.

A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive. We use cookies or similar technologies, such as web beacons and tracking pixels to analyze trends, administer our website, personalize content and ads, track users’ movements around our website to provide you with the most relevant browsing experience, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or of the service we provide as some of our features or services may not function properly without cookies.

We use or may use the following types of cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
• Functionality/preference cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Statistical, analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Marketing/targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it and on third-party websites more relevant to your interests.
• Third party cookies. These cookies are placed on your device by a website from a domain other than our website.  Please note that various third parties may also use these types of cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

In addition, we use web beacons and pixels, which are images that can be placed in web pages and some forms of email.  These technologies can be used to deliver cookies and to collect information about your use of the site.  Finally, we may also collect information through tracking pixels. A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel or Javascript tag) that is placed on a web page and, in combination with a cookie, allows us to collect information regarding the use of the page of the site that contains the tracking pixel.  We may use tracking pixels to trigger ads on participating websites based on activity tracked from the browser on a device used to visit our site.  Other entities may have access to some of this information.

Emails that we and our service providers send may include similar technologies that provide us with information related to whether you’ve opened an email or clicked on a link contained in an email.  More information on how to unsubscribe from our marketing emails is found below.

If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this.  Please bear in mind that deleting and blocking cookies may have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system may issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

By using your website and services you affirmatively agree to the use of cookies disclosed in this Privacy Policy.

4. Personal Information We Disclose, Share for Targeted Advertising or Sell and the Purpose for It.

Affiliated Companies

Our family of companies, who are co-controllers of your Personal Information, have access to your Personal information.

Disclosure of Personal Information to Service Providers

We disclose and have disclosed in the preceding 12 months Personal Information to our service providers and contractors for the following business purposes.  

• Security and Fraud Detection: We disclose Personal Information for our security and fraud detection services including detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity.
• Services on Our Behalf: We disclose Personal Information in order to receive services performed on our behalf, including payment-processing providers, and providers who help us deliver marketing and other communications.

The following chart sets forth the categories of Personal Information we have disclosed to our service providers for a business purpose over the past 12 months.

As Necessary:  We may also disclose Personal Information, as necessary: (a) to comply with any legal process; (b) to respond to requests from public and government authorities; (c) to enforce our terms and conditions; (d) to protect our operations and protect our rights, privacy, safety or property, and/or that of you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain.  We may also use and disclose your Personal Information in connection with or during negotiation of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).  You acknowledge that such transfers may occur and that any acquirer of or successor to us may continue to use your Personal Information as set forth in this Privacy Policy.

Selling and Sharing (for Targeted Advertisement) of Personal Information

We do not sell your Personal Information as that term is commonly understood to be disclosure of your Personal Information in exchange for money.

We have certain relationships where another company may use your Personal Information for its own purposes.  Such uses by the other company may be considered a sale under California law.  For example, third party cookies placed by our analytics providers, such as Google Analytics, may collect your Personal Information (such as certain of your Identifiers and Internet information) and use the information for their own purposes (in addition for our analytics purposes).  To learn how Google uses data related to website analytics, please click here: https://policies.google.com/technologies/partner-sites.  You may opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics browser add-on, available here: https://tools.google.com/dlpage/gaoptout.  In the event you choose to click these links and a link has become inoperable by Google, please contact us.  Please also see the Cookies section above.  Moreover, we may use third parties who assess how we are doing by sending certain of your Personal Information (such as name and email address) and then get feedback from that company.  Finally, companies that provide survey services for us may use your Personal Information for their own purposes in addition to our purposes.

We do not share with others Personal Information we have collected from you for cross-context behavioral advertising (targeted advertising).

Disclosure of Personal Information to Healthcare Facilities

As it relates to independent contracting providers, with your consent we will disclose your Personal Information to the healthcare facilities for placement with such facilities.

5. Our Retention Policy – How Long We Keep Your Personal Information.

We will retain each category of your Personal Information identified above for an amount of time that is reasonably necessary for us to use the information for the purposes disclosed herein and for any other permitted purposes, including retention of Personal Information pursuant to any applicable contract, law or regulation.  To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Data Security.

We are located in the United States.  We maintain our digital properties and businesses for use in the United States.

We implement technical, organizational, administrative and physical measures to help ensure a level of security appropriate to the risk to the Personal Information we collect, use, process and disclose. These measures are aimed at ensuring the on-going integrity and confidentiality of Personal Information.  We evaluate these measures on a regular basis to help ensure the security of the processing.  Please be aware that, despite our ongoing efforts, no security measures are perfect or impenetrable.  If credit card information is collected, it will be done by a third party through a website linked to our website and will only be used for payment processing and are not retained for marketing purposes.

By using our site or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our site. If we learn of a security breach involving your Personal Information, we may attempt to notify you electronically by sending an email to you. To withdraw your consent to receive electronic notice of a data breach, please see “How to Contact Us” below.

7. Children.

If you are under the age of 18, you must not provide your name, email address, or any other identifying information without the consent of your parent or guardian.

Our site is meant for adults only.  We do not direct our websites or applications to children under thirteen (13) years of age.  We do not knowingly collect information from persons under 13 years of age or provide any Personal Information from such persons to any third party for any reason whatsoever.  We do not allow persons known to be under 13 years of age to receive direct marketing communications from us.  No information should be submitted to our website or applications by persons under 13 years of age.  When appropriate, we may ask you to indicate your date of birth to verify compliance with the age requirements set forth herein.  If you are a parent or legal guardian and think your child under 13 has given us information, you can email or write to us.

8. Video Content.

Our website may include content that is governed by the Video Privacy Protection Act (“VPPA”).  Some of the cookies and other tracking technologies that we have disclosed above may provide to others access to your personal information (or personally identifiable information as that term is used under the VPPA).  To the extent that the VPPA applies to our website, or any content on our website, by using our website you explicitly consent to our practices, including those that relate to video contents or otherwise governed by the VPPA.

9. Your Preferences.

You can change your preferences. You may review and change any Personal Information in your account profile and, where applicable, personal account preferences stored in our system if you believe it may be out of date or incorrect.  And where you have provided your consent for us to use your information, you may request to withdraw that consent for future uses of your information. You may also contact us at the address provided in the Contact Us section below.

10. Emails and Texts.

You can opt out of receiving our emails or texts. You can change your mind if you signed up to receive our email newsletter or other marketing emails. To unsubscribe, click the link located at the bottom of our marketing emails. Please be aware that if you opt out of receiving commercial messages from us, it may take up to 10 business days for us to process your opt-out request, and you may receive commercial messages from us during that period. If you opt out of receiving marketing messages, you will still get non-marketing messages.

11. Third Party Links and Tools.

We may link to other sites or apps or have third party services on our platforms we do not control.  If you click on a third-party link, you will be taken to a platform we do not control. This Privacy Policy does not apply to the privacy practices of that website or platform.  Read other companies’ privacy policies carefully.   are not responsible for these third parties.  Our site may also serve third party content that contains their own cookies or tracking technologies. Please see the cookies disclosures above for additional information.

12. Consumer Rights.

Your Rights if You Are a Resident of California  

California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, and related regulations (“CCPA”).  Your right to submit certain requests as a California resident are described below. Please note that these rights are subject to certain exceptions and certain of these rights are subject to verification mechanisms.

• Right to Know Personal Information Collected About You. You have the right to know: (1) the categories of Personal Information we have collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting, selling, or sharing, to the extent applicable, Personal Information; (4) the categories of parties to whom we disclose Personal Information; and (5) the specific pieces of Personal Information we have collected about you.  You also have the right to know the list of all third parties to whom we have disclosed Personal Information, as defined under California Civil Code Section 1798.83(e) (a/k/a the “Shine the Light Law”), during the preceding year for third-party direct marketing purposes. You may submit a request by calling us at 855-554-0403 or emailing us at [email protected].
• Right to Know Personal Information Disclosed, Sold or Shared and to Whom.  You have the right to request that we disclose to you: (1) the categories of Personal Information that we collected about you; (2) the categories of Personal Information that we sold or shared, to the extent applicable, about you and the categories of third parties to whom the Personal Information was sold or shared, to the extent applicable, by category or categories of Personal Information for each category of third parties to whom the Personal Information was sold or shared, to the extent applicable; and (3) the categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.  You may submit a request by calling us at 855-554-0403 or emailing us at [email protected].
• Right to Request Deletion of Your Personal Information.  You have the right to request that we delete your Personal Information, subject to a number of exceptions.  There a are number of situations where you do not have the right that we delete your Personal Information.  For example, you cannot request that we delete your Personal Information if it is reasonably necessary for us to complete the transaction for which the Personal Information is collected or provide the services that you have requested or reasonably anticipated by you within the context of our ongoing business relationship, or to otherwise perform a contract between us.  We also will not delete your Personal Information from our backup systems to the extent permitted by the CCPA.  Following receipt of a request, we will let you know what, if any, Personal Information we can delete from our records.  If we cannot delete all of your Personal Information, we will let you know the reason.  You may submit a request by calling us at 855-554-0403 or emailing us at [email protected].
• Right to Correct Inaccurate Information.  If you believe that any of the Personal Information we maintain about you is inaccurate, you have the right to submit a request for us to correct that information.  Upon receipt of a request, we will use commercially reasonable efforts to correct the information as you direct.  You may submit a request by calling us at 855-554-0403 or emailing us at [email protected].

• Right to Opt-Out of the Sale of Your Personal Information.  You may opt-out of the sale of Personal Information, to the extent appliable, by clicking here: https://allstarhealthcaresolutions.com/your-california-privacy-choices/. In addition to this link, you can also exercise this right by using a browser that supports an opt-out preference signal.  If you choose to use this signal, you will need to turn it on for each browser you use.

• Right to Limit the Use of Your Sensitive Personal Information.  California law provides the right to limit the use of Sensitive Personal Information under circumstances.  Given the purpose for our collection, use and/or disclosure of your Sensitive Personal Information, this right does not apply to you.  
• Right to Non-Discrimination for Exercising Your Rights. If you choose to exercise any of your rights, you have the right to not receive discriminatory treatment by us.

Verification of Consumer Requests

For California residents seeking to opt-out of the sale or sharing of personal information, please use the link provided above.

For all other requests, you may submit a request via email to [email protected] or by calling us at 855-554-0403. When you make a request to know, delete and/or correct, to help protect your privacy and maintain security, we will take steps to verify your identity.  Our verification procedure may differ depending on whether you have an account with us or not and the request you are making.  The following generally describes the verification processes we use:

• Password Protected Accounts.  If you have a password-protected account with us, we may use existing authentication practices to verify your identity but will require re-authentication before disclosing, correcting or deleting data.  If we suspect fraudulent or malicious activity relating to your account, we will require further verification (as described below) before complying with a request to know, correct or delete.

• Verification for Non-Accountholders.  If you do not have, or cannot access, a password-protected account with us, we will generally verify your identity as follows:
  • For valid requests to know categories of Personal Information, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you with reliable data points maintained by us.
  • For valid requests to know specific pieces of Personal Information, right of access and right to data portability, we will verify your identity to a reasonably high degree of certainty by matching at least three data points provided by you with reliable data points maintained by us.
  • For valid requests to correct or delete Personal Information, we will verify your identity to a reasonable degree or a reasonably high degree of certainty depending on the sensitivity of the Personal Information and the risk of harm posed by unauthorized deletion.  We will act in good faith when determining the appropriate standard to apply.

If there is no reasonable method by which we can verify your identity, we will state so in response, including an explanation of why we have no reasonable method to verify your identity.

We may also require a declaration, signed under penalty of perjury, that the person requesting the information is the person whose information is the subject of the request or that person’s authorized representative.

If you use an authorized agent to submit a request to know, delete or correct, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to do either of the following: (a) verify your own identity directly with us; or (b) directly confirm with us that you provided the authorized agent permission to submit the request.

There may be situations where we cannot grant your request.  For example, if you ask us to delete Personal Information that we are obligated to keep to comply with applicable law we may not be able to fulfill some or all of your request. We may also decline to grant your request where our use of your personal information serves a legitimate purpose such as for security purposes.  Your request may also be denied if it compromises the privacy of others, is overly repetitive or extremely burdensome to fulfill.

We will respond to valid requests to know, requests to delete and / or delete no later than 45 calendar days after receipt of the request.  If we cannot verify your request within 45 days, we may deny your request.  If necessary, we may take up to an additional 45 days to respond to your request but in such an event will provide you a notice and an explanation of the reason that we will take more than 45 days to respond to your request.

Valid under “Right of Access” and “Right to Data Portability” will be transmitted securely. If we cannot fulfill your request, we will notify you of that decision and the reasons why within 45 days. At that point if you believe our decision was in error, you may have the right to submit an appeal using the method(s) above.  If the result is the same, you can also seek assistance and/or redress from your state attorney general.

13. Nevada Privacy Notice.

Nevada law provides that Nevada residents may opt-out of the “sale” of “covered information” to third parties, including but not limited to name, address, social security number, and online service activity.  Our uses of your Personal Information are not sales under Nevada law, so no opt-out right applies.

14. How to Contact Us.

If you have any questions or concerns about our privacy policies and practices, please feel free to contact us by calling us at 855-554-0403, emailing us at [email protected] or by mail at 800 Fairway Drive, Ste. 300, Deerfield Beach, FL 33441, Attn: Privacy Officer.